Privacy Policy

Effective Date: September 1, 2024
This Privacy Policy outlines how www.heartandsoulnursing.com (“Site”) collects, uses, and protects the personal information of users (“Visitors,” “You,” or “Your”) who access this Site. This policy applies solely to information collected through this Site and does not apply to services rendered offline or through written agreements with clients of Heart & Soul Nursing, operated solely by Kearstyn Fox, RN, BSN.

1. Personal Information We Collect

“Personally Identifiable Information (PII)” refers to any information that can identify you, including but not limited to:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • User-submitted inquiries via forms or email

We do not collect Protected Health Information (PHI) on this Site. Please do not submit medical records or sensitive health details through the contact form or email. Medical information is only gathered through secure channels during the nurse-client intake process and governed by a signed service agreement.

2. How Information is Collected

Information may be collected when you:

  • Fill out a contact form

  • Email the practice directly

  • Interact with the Site (cookies, analytics, etc.)

Some information (such as IP address, browser type, and referral URLs) may be automatically collected by our hosting platform or analytics tools for performance and security purposes.

3. How Your Information Is Used

We use collected data to:

  • Respond to inquiries and schedule consultation calls

  • Share educational or informational content (if you opt in)

  • Improve the performance and usability of the Site

  • Comply with legal obligations

Your data is never sold, rented, or traded. It will only be used internally to fulfill your request or in accordance with your consent.

4. Third-Party Services

We may use secure third-party providers (e.g., web hosts, email platforms) to manage basic website functionality. These providers have their own privacy practices and are not authorized to use your data for unrelated purposes.

We do not share your data with affiliates, partners, or advertisers.

5. Use of Cookies

This Site uses cookies for basic functionality and to understand how users interact with the website. You may disable cookies through your browser settings at any time.

Cookies may track:

  • Browser type and language

  • Time spent on the Site

  • Pages visited

No personal or medical data is stored in cookies.

6. Data Security

We follow commercially reasonable practices to protect the confidentiality and integrity of your information. However, we cannot guarantee the security of data transmitted over the Internet. By using this Site, you accept this risk.

7. Children’s Privacy

This Site is not intended for use by children under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected such data, we will delete it promptly.

8. Opt-Out and Data Access

You may:

  • Request to view, update, or delete any personal data submitted via the Site

  • Opt out of email communication at any time by replying or using the “unsubscribe” link if applicable

To make a request, email: info@heartandsoulnursing.com

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the effective date noted above. Continued use of the Site after changes indicates acceptance of the updated policy.

10. Legal Disclosure

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations or court orders

  • Protect and defend the rights or property of Heart & Soul Nursing

  • Protect the safety of users or the public

11. Contact Information

If you have questions about this Privacy Policy, your data, or how we use it, please contact:

Kearstyn Fox, RN, BSN
Heart & Soul Nursing
Email: info@heartandsoulnursing.com